Oh my goodness, I don't know what to say. I can't even get angry anymore, I just want to cry. Why are these people even allowed to work in mental health? (or with the public in general) I have no faith that your complaint will see this person sacked - only "moved on" to another place to treat some other poor unfortunate soul in this disgusting manner. This brings back too many bad memories. What makes it worse is that we have no idea how this "nurse" treated the man once you had left. Patients sometimes have to put up with this poor attitude every day. You are at least able to complain - the patient won't be taken seriously because he's psychotic and probably paranoid so he obviously imagined the whole conversation. As a "sane" person you wanted to punch the nurse - but after being forced to put up with this kind of treatment day after day, if this bloke lost his rag he would either be restrained and injected with drugs or would be arrested (or both). The only answer is for you to give me the name of the nurse so that I can practice cleaver throwing at him.