and herein lies the major problem, we cannot kidnap people from the street. The aggressive person who turns out to be a diabetic having a hypo, there are so many possible end results..... there are countless people I have left behind that I think about for days afterwards, there are also countless people that I am happy to leave, but have that niggling feeling about a little later on in the shift. We cannot get it right 100% of the time unfortunately, thats because we are human, and we are in an age where everyone has rights to refuse, even if we bang on about it for hours that they are making the wrong choice. Now I do not condone us being able to take people against their will, but we need support from the media on this, people need to know that we cannot and will not force people into our ambulances against their will. The reporting of this story doesn't seem fair, and just like Tom, no one with the exception of the people who were there can make judgment on what happened. We in this industry come across this type of thing on a daily basis, and whilst I also extend my sympathies to the family, friends and the crew, it is an inevitable outcome, only because we face abuse all the time, what are we to do? There are only so many things we can try before we have no more routes to follow