Tom, Sometimes it's the right thing to do, the person knows it is and it is their defence mechanism. Doesn't mean they don't hurt any less than someone crying hysterically, or fighting the people who are trying to help. No doubt later she will cry and let the pain in, but for now it is all she could probably do to hold herself together...that great british reserve (backbone I call it) helps to get you through the initial pain. Been there, done that.... never easy and at the time I had a very sympathetic policewoman and doctor who were surprised that I was as calm as I was... only later when I was home and with family did I cry and then cried for 3 days. Sage