I'm not sure education would get through to half the selfish ***** who misuse the system, they are just too wrapped up in their own little bubble. True story: One Sunday afternoon when our department was as always heaving, we had a baby brought in not breathing. A significant number of our team became involved in resuscitating the infant and supporting his parents. The remainder of the team continued caring for the rest of the seriously ill. And thus the sprained ankles and cut fingers in the waiting room got a little left behind. Numerous apologies were made to the assemebled walking wounded, until eventually the nurse sent to make announcements under the hostile glare felt moved to explain just why we were taking so long. Apparently though an infant death just doesn't move some. "Well that's not our problem!" was yelled at her from someone who was doubtless left to wait until the waiting room was thoroughly empty before being seen!