This completely sucks, I know. In Los Angeles of all places - the private EMT's have no such information either. We also do not have handheld radios, so once out of the rig, we are at the mercy of cell phone coverage or the rare payphone. Add to that that the average dispatcher has the common sense of a gnat (it's okay - I are one too), and even if we did call for immediate assistance, the possibiity of them knowing which department to call is almost nil. The companies don't want to spend the $$ to keep such a data base, the individual dispatchers decided what information to give or not to give depending on their mood and whether or not they like the crew in question, and now with the HIPPA privacy laws in question - we'll never get that kind of help out there. I find that calling the police out to those address calls is the only way to get the back-up, but again, if you're not under fire you'll have to wait a good 30 to 40 minutes.