I am a carer. And I believe, though I am not one to blow my own trumpet, that I am a good carer. I love my residents, and I know them inside out. However we are not trained to do their medication, and are allowed nothing to do with it. Why this carer didn't find someone else like a nurse or senior carer to explain to you what had happened and medical history etc is beyond me. I wouldn't dream of sending a resident away without giving any information. Caring is one of the easiest jobs to get with little to no qualifications, and the turnover of carers is astonishing, we go through them like hot cakes. The company where I work stopped doing working interviews years ago which in my opinion is stupid, how can you tell if someone with no qualifications is going to be a good carer in a 15 minute interview?! I must admit a few carers in my work could do with a kick up the bum, but there are a few brilliant ones who really do love and enjoy their work. Why else would anyone stay in a job that pays £10 000 a year for 40+ hours a week and only time and 1/2 for christmas?! Louise :)