About time too, it's good to see a press officer telling the members of the press exactly what's on their mind for once. No doubt the patient hasn't contacted the trust in question and this will be the first they've heard about it. Why does the patient have to call the press to find out what happened (and no doubt a no win=no fee scam artist solicitor) when one call to the trust would more than likely get a decent response in the first place?