I work in the Estates department of a very large Liverpool hospital. Rhymes with "boil". If any nurses, ward managers etc who phone me to report jobs are reading: STOP LYING TO ME. Had main theatres call me the other day and report a theatre out of operation (sorry) so I sent an engineer that very minute. Poor sod got up there, got scrubbed in, got changed into the gear, walked into theatre 2. Someone getting their hip fixed. Nice one. You're main theatres. I'm ALWAYS gonna make you top of the list. Well, until now, that is. Oh, and don't tell me a job is urgent, tell me why it's urgent. I'll decide for myself. Tell me: the cat scanner cooler is icing up, someone's stuck in a lift and a light is out in your corridor. Which do you think I'm sending the electrician to first, second and third? And if you tell me the light is urgent, who do you think I'm sending the electrician to first? Don't ask about: microwaves, toasters, non-medical fridges and the heating in physio reception. Feel a bit better now. Incidentally, I'm a temp, I finish in 2 weeks and am looking forward to my last day when I will say the word "fuck" more than the word "estates". I like ambulance workers. They never phone me AT ALL.