One of the problems with all this data going missing is that it is always human failure that is to blame (disks in post, plans on a train, memory sticks going missing, records in a bin etc) and not the technology per se that is at fault. I think online health records are a great idea - am I alone in this? The massive programme to put electronic records together may be a bit of a monolith, but its heading in the right direction as far as I am concerned. Axy