Right, all ambulancemen are full of honor and always act in the best interest of the patient. If he didn't even have the choice to respond, then the techs were out of line to tell the patient and family that there was a medic at the station but he was on break and wasn't coming. They can't expect the patient and family to understand "undisturbable" breaks. How else would the family even know and be able to make a complaint that the medic didn't come because he was on break? Perhaps they might guess there are medics posted at that station, but they can't be sure that the medic is not just out on another call. I'm not saying that most people would stay on break rather than respond to a priority call. Almost all ambulancemen would stop what they are doing to help someone. I've paid for plenty of food that I end up not getting to eat. Still, I'm offended that you would require me to side with the medic. Almost all is not all.