And again: nothing to do with Waterstone's. If a title is not published as an ebook by the UK publisher, Waterstone's can't sell it. Also, I don't know how big W's IT department is at the moment, but when I worked in one of their stores, they were always (ALWAYS) swamped with keeping inter- and intranet, the stock system and the tills working for all the branches (including the online store). They just can't have all available titles online by pressing a button. I have a friend in IT and he regularly tells me how most people expect him to fix every problem in five minutes and it just doesn't work that way. Now, see what you made me do? I'm defending Waterstone's. Never thought I'd ever do that... (and without pay, too!)