I hope that this is a lack of understanding of the in and outs of conversational english vs proper english and not a piss take. I agree all of the things above are part of a lot of our ordinary days but that does not mean we need to like them or that we can't get frustrated about it. As getting frustrated and sometimes a little angry shows that we still deeply care about the job we do, the people that we serve and the people we work with. While we may not like everything we see we still go whenever we are called and thats not heroic thats a job. And i think the day we don't mind what we go to and don't mind the misuse of the service is the day we stop caring and thats the time you need to get out. The same with grumbles over the gear that is supplied as it is a little disheartening to know exactly how little the government etc is prepared to spend on the gear that might saves other peoples lives. As it may only be a crap seat in a minimum tender spec van but it may mean one more ambo on sick leave with a crook back and if cover can't be arranged then thats one less ambulance on the road which is frustrating! Anyone that needs thanks to survive, would not last that long in the job but it is very nice to get thanks and to have some appreciation once in a while. So the thanks comments are definately in the nice have categoryand are always very welcome.