(repeat to self, remain calm, remain calm) Oh dear me. Dear Greco Roman, (your latin and your english sentence construction lead me to that possibly erroneous conclusion) - perhaps it's our shared Anglo saxon heritage - or vestiges of British manners - but I am totally understanding of where Tom is coming from. A short wander through the archives of his blog would give you a deeper understanding of the quality of professional individual whom you see fit to criticise so readily. When it comes to our expectations of behaviour on road, either of ourselves or our patients, it comes down to the societal standard. We have the right to expect a minimum standard of behaviour of others, just like they do of us. Without such a standard society would be cast aside, anarchy and barbarism the norm. The extent that this decay has already occurred is no reason or excuse for me or my compatriots to cease expecting a minimum level of manners, a minimum level of care for the wellbeing of others (including for ourselves) from others, a minimum level of personal responsibility and the exercise of a minimum level of common sense. I've always been taught by my more experienced workmates that you cannot expect anyone to notice when you do a good job, and that you will be criticised roundly for every mistake. Fair enough, this job is one where your satisfaction has to be internally provided. I'll be damned, however, if I'm going to cease expecting a level of manners and appreciation from those who have the opportunity to provide it. I'll be damned if I'm going to start treating as acceptable the deeply mistaken belief that Emergency Service workers are there to be treated as the soakage points for the dross and dreck of society. Remember, EOEN, everything you really need to survive in the world, you should have been taught in kindergarten. Cough into your hand, blow your nose into a tissue, wash your hands, say please and thank you, and be nice to the nice people in uniform! Lastly, we come here to this blog to learn the inner life and thoughts of Tom the London ambo. Feel free to perhaps criticise what he does, but don't tell him he is wrong to think a certain way or to hold a particular opinion. After all, thats what we read his blog for. Perhaps, as i said before, a little more reading of Tom and a little less criticism would see you better informed.