Sorry if this seems a little basic - but is it not DRABC? i.e. - assess the Danger to self and others before moving onto the all important (R)ABC. When will people not realise that whilst ambulance crews are lifesavers (along with the the rest of the emergency and armed services) they are all HUMAN like the rest of us. Maybe the government should do an advert similar to the drink responsibly campaign. Control 1 takes a call to an assult (pans to view of situation and the attacker is still running a rampage at the scene and crew dispatched) Ambulance crew get to to scene dressed in superhero-medic uniforms who then run to assist the patient only to be stabbed and left bleeding on the floor - no superhero outfit just a paramedics uniform. Then a message stating (something way more prolific than I can come up with) but along the lines of how the HELL are you meant to help people if you are injured or hurt!? Maybe people will realise that you aren't the bad guys and you don't judge and that you are there merely to help save someone's life - even if that person has killed someone or has been the victim of a violent crime?! Grrr - Bloody media and government targets - this ones really got my goat.!!!!