Well done! Straight to the point and well-written. These are our stories. If you're in the job long enough then we all have them. They tend to get stored somewhere in our subconscious because, let's face it, who wants to hear other's misery. My most memorable heartbreaking occurence was when we rescued an 8 year old girl from a collision. Both her parents had been killed in the same incident, which she'd been well aware of. On the way to the hospital she asked: "What am I going to do about the funeral, I don't have enough money in my savings box". I cried for more than a week about that. It still makes me emotional, more than 10 years later. Carl.