Tom, I'm welling up at my desk reading this. A similar fall took my Nan almost a year ago. I understand completely your 'cause of her death' comment. So, thanks to you for caring and thanks for all of the information that you provide through this blog. I thought I understood the ambulance service but I found that there is more to learn - and so much more to do. In the cold light of day, do we really have anyone who will argue that an ID Card Database or a sporting event in 2012 is worth more than proper care for our population, proper drugs and equipment for our ambulances and a decent salary for you and your peers? Thanks again - and here's hoping that your brush with measles comes to nothing.