Ambulance phoned for 'a plaster' as the patient didn't have one for a cut finger, ambulance phoned as patient needed a pregnancy test and needed to attend A&E, asmbulance phoned with a case of 2 week old headaches - no GP contact and no analgesia taken. We will never hear the end of calls like this, the 'crap' that people come into A&E is terrible, the general public need educating as to when to call an ambulance. The government should spend some hard earned cash on a few adverts regarding an 'emergency', OOh Gp's should also stop advising admissions without seeing the patient, Nursing Home's should also be more competent in assessing their patients, and people should stop thinking that they will get seen quicker if they phone 999 - its simply not true. I had 3 patients walk out last night in a huff cos they waited 3 hours to see a doctor, one of them even had the gall to complain that they weren't being seen - we had a major trauma in - when this was explained to them, they simply didn't care stating that they should also be a priority. Oh for the love of god - i would have loved for that patient, who was alert, well, breathing and with no bones sticking out of them to have seen the state of the trauma - obviously i know this is completely wrong - but it maybe would have made them think twice about moaning. Some patients are great though and never complain - these are the ones who get that little bit extra - a pillow if you're lucky, that extra smile - they are the ones who can see that you are busy. I always love it when a relative or patient asks for something when you are rushing about like the preverbial fly, and then mutter when i have to say i have to do it later, i know they may want to go to the toilet, but when someone is going 'off' and i'm trying to stop that, toilteting people really is my last priority, me and my one set of hands have not yet evolved into several! I got told off by a relative yesterday for sittiing down for 5 minutes and having a drink - it was 3am, i hadn't had the chance to eat, was dehydrated and ratty - they're loved one was okay and comfortable - am i not human, do i not need some care and attention, and do i not have the right to refreshment. People forget that nurses and allied medical staff are human and need all of this from time to time. I urge people to think before coming into A&E - its often the worst place to be!