Tom, All I can say is, sterling job! Nothing more anyone could have done, and lets face it, both you will know of some paramedics and/or EMTs that would have taken one look at the patient, heard him say "I dont want to go",taken that as a refusal and left him with a fall back referral to his GP. Its just one of those jobs, that goes pear shaped, and I really dont think that the chair and the move to the vehicle would have made any difference. If I was a family member I would be grateful that you and your mate had tried so hard.