I was really quite annoyed with management regarding the rest break incident! It seems that all crews were told that they weren't getting their rest break at some time in the afternoon, but when the control night turn arrived we were told to give rest breaks as normal - but didn't bother to tell the crews. All they got was a message down the MDT which I thought was worded in a very negative manner (something like "If you refuse your rest break you will be expected to work on until the end of your rostered shift" rather than "You can opt to miss your rest break and work overtime until the end of your rostered shift if you want") and meant that I had the same disgruntled with about 10 very annoyed crews during the course of the night. As I said to one of them, I didn't choose this job to become a rest break monitor and it is really about time the service starts allowing crews to manage their own breaks like grown ups (which is mentioned in the New Ways of Working). Rant over, the rest of the snow ridden night shift wasn't too bad on the north east, but I still hope it melts soon!