Not sure it's joy but certainly a warm feeling that the job is worthwhile and there are good people out there. It was Boxing Day and the call was to a 93 year old lady who'd fallen, always a worry as two of these calls we'd been to in the last couple of days had been dead, one for some time. The neighbour, who kept an eye on her, had called that morning and got no response. He looked through the window, saw her on the floor and called the police and us. We arrived and could see she was still moving, that was the first nice bit. The police arrived moments later and forced an entry. We entered and started examining her. She was a little cold but otherwise fine and in good sprits. By the time we left she was scooting all over the place using her frame and was surrounded by her family, children, grandchildren and great grandchildren who had arrived within 20 minutes and were tidying up, making tea and toast and mending the lock the police had broken to get in. We left her surrounded by a loving family and drinking tea. Sod ORCAN, that's what l call a sucessful job. As for joy and muggers. We had a woman up here who was mugged whilst out walking her dog. The robber got away with nothing but the plastic bag she was carrying which was full off...well, lets just say the dog was feeling much more comfortable :). My joy would have been complete if I had got to see the tossers face when he opened the bag and seen what he'd got....