There's so many, I don't know where to start! If I want an urgent appointment with a GP, I need to see the nurse first to get me a same-day appointment, which I guess is fair enough for a lot of people who perhaps don't need to see a GP, but is frustrating for me when I only go when it's something I can't fix myself. The nurses are always excellent and very thorough, but most of the time I've tried everything they suggest (having a mother that's an ex-nurse helps!) so all they can do is agree with me and pass me onto the GPs. The GPs are another matter. In the last 10 times I've been to see a GP, I think I've only seen the same one twice. It's rare that you get one that actually listens to what you're saying and even rarer that you get one that says "this is what it is, this is what we can do" they're often rather unsure about anything and some have even resorted to Google in front of me for fairly common problems! Another bit of (dangerous) muppetry is the last operation that I had. I've had a fair few over the years for various knee problems, so I know what's "supposed" to happen. This last one was a general anaesthetic, but only a day case so thankfully I didn't have to stay long. I was on a mixed ward (not comfortable for a female who knows that the next time they wake up it will be difficult to move either leg, let alone walk!). I came round from the general anaesthetic and I didn't get my blood pressure or how I was feeling or anything checked at all. I had no nurse call button within reach (not useful for someone unable to move!) and there didn't seem to be any nurses coming through to check on anybody to even call out to. The curtain to my cubicle was open to world (again, not comfortable for me) and there was a lot of yelling from other patients which was quite disturbing. Was most thankful when parents appeared to take me home! Another thing is my Grandma being taken into hospital after various falls (breaking hip and wrist on seperate occasions). One A&E was great. They were busy and couldn't get her through the system that quickly, but kept her updated and took into consideration the fact that she is diabetic with how they treated her. Another hospital was horrendous. They were also busy but nobody had any time to explain to a scared, hard-of-hearing 93 year old anything that was going on. It was only after my parents arrived at the hospital an hour later (that was the time it took them to get there after being notified) that anything got told to her and even then she was last in line to even the drunks that just need to sleep it off. On a more positive note, every ambulance crew she's had has been absolutely lovely. Very caring and vary patient with explaining to her what's going on.