Maybe I'm missing something here but there doesn't seem to be much outrage about the original reason the filming was done; maybe we all just feel powerless in the face of such breathtakingly poor standards of 'care'? Compound this with incompetent/uncaring management and I guess that leaves us all colluding to one extent or another. I didn't see the programme when it first aired though have had the opportunity to see it since. Whilst I accept that there may have been an issue about confidentiality before filming (since informed consent wasn't sought) it appears that it was both sought and granted prior to broadcast. I take on board the comments people have made and understand some of the points but I do feel that there is a wider issue of 'the greater good' at stake here. If it had been my mum I would have wanted to be made aware of what was going on and think that I (and she) would have sacrificed her right to privacy if it meant something was done to improve the situation. Therein lies the rub I suspect - insight without action equals madness which seems to be where we are right now.