I noticed a couple more - the use of "ambulance driver" for EMT/paramedic and "the operator" for EMD, both of which are pet hates of mine. And is an experienced EMT's salary *really* just £20,800?? If so that's disgusting... I hope they got it wrong and that's a starting salary. Anyway, I took a deep breath and read it again ignoring the aforementioned bugbears and it is a great interview and I loved the photo! I'm enjoying the book too (and panicking that mine isn't going to be half as good)!