I called an ambulance, and after reading this and other blogs I kept wondering to myself at the time, should I. But in this case I looked at it let my FAW training tell me I needed to (and I did). Driving down a country road with my wife... I met 2 horses in the road one with a rider one without, I stopped as could see the horse was upset and got shouted at she fallen off down the path I am going to get help. Then to watch the women ride of...she would have been better staying. As soon as I saw the lady, I knew I need an ambulance, blood from arm and helmet edge... helmet down the hill... and she was have problems breathing. I dialed 999 and relised I face 2 problems...1 where was I and 2 where was I... that’s ok I remember there is a call box just up the road... told the lady I need an ambulance and why and that it was xxxx wood run by forestry commission at opposite end to car park 1/2 mile away. She said that is not on my computer. I asked her to hold on as I was driving to the phone box which would give her more details (push come to shove I could leave daughter at phone box to point right way). Arrived at phone box and the blighter had gone. So I had nothing... no house no farm no box (they removed it 2 months before as no calls had been made from it in 12 months)...it was 10 minutes till next car came down the road while I tried to work out where I was... I was giving directions from next town and it was working... the car stopped and he gave location from sat nav. Paramedic car must have been in area already because 5 minutes later turned up, spent another 15 minutes wait for the ambulance. As I helped the paramedic carry his stuff back to his car, I was apologizing like mad about not knowing where I was and explained what I had told them over the phone, his answer was if they told me that I would of been here 10 minutes before, but was getting frustrated and rang on his phone and asked them did they not have anything and control said "xxx wood" and I turned around drove right here, wish they told me that at start! As it is such a major landmark around here is and sign posted for miles. (It is bordered by 3 miles of road, but does not take that long to drive 3 miles of empty road). Which just goes to prove despite all claims to contrary, moving your call centre 2 counties away does mean local knowledge is lost and made me wonder what they told crews when they struggled for location?