I think the only solution that would have any kind of impact would be to just say no to the more obviously non-life-threatenng calls. To send Ambulances to anything and everything whenever people want them is an unrealistic aim for any organisation. Couple with that a computerised triage system that is ineffective, and the problem is only compounded. Unfortunately, the numerous measures introduced by the "powers that be" have done nothing; at least nothing worth reporting, to decrease the number of emergency calls. Their solution is to make existing staff work four-times as hard and actually try to meet the demand. To refer back to an earlier post about leaving - I salute you. If the pressure and underhand tactics that are currently being employed do not desist, I too shall be off. Happy New Year To All!!