Just when did the lunatics take over the asylum? I spent 2 hours the other day being lectured to by NON-CLINICIANS about how to keep clinical records, like I don't sodding well know how to after 20 some years as a nurse. I heard the usual tosh about the need for continuity of care blah, blah...bottom line, as I pointed out to their great upset, is to write shedloads of pointless crap to keep my backside from hanging out in court. There was a time when if you were in uniform you were treated with at least a modicum of respect for what you did ,if not for you as a person. Somewhere the backbone went out of management, fear set in and the poor bloody footsoldiers got hung out to dry with zip all support from the top. Zero tolerance of that kind of behaviour is the only answer. Any help from your union? They're not much cop in the NHS but sometimes all we've got on our side. Shame on the nurse in A & E for her attitude, personally I would never take the word of a punter over that of a crew but hey I was one of the good guys in A & E! You know you care too much don't you Tom?But if you cared any less you wouldn't be the person you are, not much in the way of consolation for sleepless nights and your own shot health.Thinking of you