From a Police point of view, this kind of thing happens regularly to us as well. A typical example of this is shop security guards phoning 999 and claiming that detained shoplifters are violent when they are not, in order to get the call upgraded and answered quicker by us. There is not much that we can do about this either, as Wasting Police Time is very difficult, if not impossible, to successfully prosecute in these cases. In terms of people making inappropriate/ hoax calls to the other emergency services, I believe that in a couple of cases ASBO's (Anti Social Behaviour Orders) have been successfully imposed on frequent offenders.