One solution might be to use linux to remove the malware. This certainly works with viruses, I don't know if they'd cover malware too, but basically because you're running linux the program can't undo any changes you make. http://www.oreillynet.com/pub/wlg/5118 has details - it uses knoppix, which you get from http://www.knoppix.net/get.php - you burn this to a cd, have the cd in when you boot up, and you can run a virus scanner from linux. I'm happy to try to give advice if you have a hard time getting though it. Basically this is a very useful tool to have because it guarantees that no matter what goes wrong you can still boot your computer and almost certainly get at your data, and in most cases can fix the problem too. But as I say, I don't know if it would work for malware, it all depends on whether it's considered sufficiently virus like by whoever writes the virus scanner. For help, email me - use email_23_04_2005@stumo.org.uk but change 23_04_2005 to today's date (spamtrap)