I read the story on the Beeb before you raised it here and as I perused it, I wondered what your response would be. I'd be intrigued to find out what their stats for saved call-outs are based on. Are they based on the information given or on what the problem subsequently turns out to be? All your "stopped breathing" call-outs are presumably emergencies when you get the info, but not when you arrive on the scene. I too wondered about the £14,000 per call-out. I presume that's the cost of the ambulance and staff, etc. for the whole year divided by the number of times it's used. But if you halved the number of call-outs, you wouldn't be saving much as you still have to pay for the ambulance, staff, etc. You might save a bit on cleaning and equipment used. The whole notion, and the article, seems very simplistic.